Welcome to Geeklappy (www.geeklappy.com). By accessing or using this Website, you agree to comply with and be bound by the following Terms & Conditions (“T&C”). Please read them carefully.

1. Acceptance of Terms

By using Geeklappy.com, you confirm that:

  • You are at least 18 years old or accessing the site under parental supervision.

  • You agree to abide by all applicable laws in India, including the Consumer Protection Act 2019, IT Act 2000, and GST regulations.

2. Product Information

  • Refurbished Products: All laptops and devices labeled “refurbished” are professionally inspected, repaired (if needed), and tested to meet functional standards. They may show minor cosmetic wear.

  • Grading System: Products are graded (e.g., “Like New,” “Excellent,” “Good”) based on condition. Descriptions and images are for reference only.

  • Non-New Items: Refurbished products are not brand new, unless explicitly stated.

3. Pricing & Payments

  • All prices are in Indian Rupees (INR) and inclusive of GST.

  • We reserve the right to modify prices or discontinue products without notice.

  • Payment methods: Credit/debit cards, UPI, net banking, or Cash on Delivery (COD).

  • Orders are subject to stock availability.

4. Shipping & Delivery

  • Delivery timelines are estimates, not guarantees (see our Delivery Policy).

  • We ship across India, including remote areas. Serviceability depends on courier partners.

  • Tracking details will be shared via SMS/email. Risk of loss transfers to you upon delivery.

5. Returns & Refunds

  • Return Window: 10 days from delivery for defective/wrong items.

  • Conditions:

    • Products must be unused, in original packaging, with all accessories.

    • Return requests require proof (photos/videos) of defects.

  • Non-Returnable: Software issues, accidental damage, or misuse.

  • Refunds: Processed within 7–10 business days to the original payment method.

6. Warranties

  • Refurbished laptops include a [6-month] warranty against manufacturing defects.

  • Warranty covers repairs/replacements at our discretion.

  • Exclusions: Physical damage, liquid spills, tampering, or unauthorized repairs.

7. Limitation of Liability

  • Geeklappy.com is not liable for:

    • Indirect damages (e.g., data loss, business interruptions).

    • Delays due to logistics, customs, or unforeseen events.

  • Our liability is capped at the order value.

8. User Conduct

  • You agree not to:

    • Use the Website for illegal purposes.

    • Share false information or misuse accounts.

    • Reverse-engineer, copy, or exploit website content.

9. Governing Law & Dispute Resolution

  • These T&C are governed by Indian law, with jurisdiction in Mumbai courts.

  • Disputes will first be resolved through mediation or arbitration under the Arbitration and Conciliation Act 1996.

10. Amendments

We reserve the right to update these T&C. Changes will be effective immediately upon posting on the Website.

11. Contact Us

For questions or grievances:

  • Email: support@geeklappy.com

  • Phone: +91 9662776602 (10 AM – 7 PM IST, Mon-Sat)

  • Address: Shop No 9, Shoppers Point, Opp. Andheri Railway Station, Andheri West, Mumbai 400058

Consumer Rights Note:
Under the Consumer Protection Act 2019, you have the right to file grievances with the National Consumer Helpline (NCH) or your state’s Consumer Dispute Redressal Commission.

This document is a template. Consult a legal professional to ensure compliance with Indian e-commerce laws, GST, and data privacy regulations (e.g., IT Rules 2021).

Geeklappy.com – Affordable Tech, Transparent Terms.